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Contact Us

Contact Us

 LOCATION

Rainforest Health is located on Australia's beautiful Gold Coast just 40 minutes drive south of Brisbane. Whilst the Gold Coast is famous for fun, the business is located close to the hinterland national parks of Springbrook Mountain & Lamington National Park. Rainforests are a feature of this mountainous area where some of our foundation products ingredients are grown.

Rainforest Health is a family owned business since 2006. We do not have a storefront location. We operate online only with minimum staff which keeps prices down. It can take time to receive a reply for a query but we are keeping prices down by running minimum staff. If you have any queries please do not hesitate to contact us. 

 

SUPPLY CHALLENGES

DELAYS WITH ORDERS
We apologise to anyone who has experienced a delay to their order and please be assured that our team are working to ensure delivery asap.

We have have some significant supply difficulties because of staffing shortages and due to delays from suppliers or transport delays and this is compounded by transport and supply challenges on an ongoing basis and some on-gonig repercussions stemming the past three years which a lot of retail groups have experienced across the industry.

Due to floods, and other extreme weather events there are delays in the supply chain for sourcing products but also delivery. Our response rate can be slower than normal as we run a low level of staff to keep pricing of the products down due to inflation (some of our products are much lower than any competitors normal price) and staffing issues similar to what many companies are experiencing across the board also contribute. All these factors can delay orders and thus we cannot always meet our delivery times schedules that are published.

You are welcome to send us an email regarding the product your are wishing to purchase if you want to check stock amounts. We keep low stock amounts because our wholesaler/importer is located nearby and we can source stock quickly from them. The best way to contact us is to send an email to [email protected]

 

      Phone:


Rainforest Health

Office Hours  9.00am - 5.00pm Monday to Friday

Online Web Chat   -   See the instant chat icon on the web page. Please leave a message if it is not serviced.

Calls within Australia    WhatsApp  +61 488 682 760

International Callers    WhatsApp  +61 488 682 760

Questions can be emailed to our email address.

 

Support Email:       [email protected]

There are times when we may not be able to answer WhatsApp during peak or busy periods therefore our phone system is provided primarily for message purposes. The best form of contact to leave a message is the chat service on the web page or email.  Please be assured that our team are working to respond to your query as quickly as possible. Our target is within 24hours but sometimes it may take 1 to 3 days to hear from us.      

 

Postal Address:


Rainforest Health

PO Box 6002

ST LUCIA QLD 4213

AUSTRALIA

 

 

 

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